SelectaCart Client Support

We take customer support very seriously. Help and guidance is available to our customers in a number of formats:

Downloads

  • Trial versions and updates to our software are available via our secure ordering area. The latest postage rates, manuals and our server readiness test kit etc are available in the downloads section.

FAQ

  • In the first instance we suggest that you try our FAQ for the answers to common questions.

Documentation

  • Context sensitive help is always on hand from within your Control Panel by clicking on the help icon: lightbulb.
  • A full copy of the SelectaCart documentation is supplied with your software download, but the documentation is also available seperately from our downloads section.

Email support

  • All customers receive three months of email support with their purchase of SelectaCart.
  • Existing customers please use our secure support request form to contact us with technical issues.
  • Additional email/priority telephone support is available—please see the order extras page for further details.